Goodwill stores in Central, Coastal Virginia prepare to reopen

By: Contributed Report | Twitter: @DinwiddieMonitr
Posted: May 22, 2020 | 3:30 p.m.

Under the advisement of Governor Northam, our Board of Directors and leadership team, Goodwill Industries of Central and Coastal Virginia (Goodwill) has started a phased-approach to reopen retail stores throughout the week starting Tuesday, May 19.

Stores began opening May 19, and will continue to open in phases over the next several weeks with limited hours from 11 a.m. to 6 p.m. Tuesday through Saturday.

“At Goodwill, we have continued to look to the recommendations of the local and national government in addition to the CDC amid this unprecedented time to ensure we did our part to flatten the curve and keep our community safe,” Goodwill CEO Mark Barth said. “With the Governor’s decision to allow operations such as ours to reopen, we look forward to welcoming back our associates, donors and shoppers and will be taking every precaution to ensure the safety and sanitation of our donated goods and those visiting our stores.”

The following protocols will be implemented to keep safety top priority for our community:

  • All required and preferred safety items are stocked and in place at each location.

  • All staff is properly trained on safety policies and will implement safe social distancing measures.

  • We encourage all associates, shoppers and donors who are feeling ill to stay home from work and self-isolate.

  • All staff will wear a face covering and vinyl gloves while in the workplace.

  • We encourage all shoppers and donors to wear a face covering and use “touchless” payments whenever possible to reduce contact.

  • We have installed plexiglass shields at the registers, added floor markings to indicate a six-foot separation and will provide hand sanitizer at the front of each store for customer use.

  • Dressing rooms will be closed.

  • All common surfaces will be disinfected before opening and every two hours thereafter.

  • Individuals visiting a Goodwill location to make a donation of used goods must either place their donations in provided bins or remain in their vehicle while a Goodwill associate assists.

  • To allow for a safe social distance, only 10 shoppers will be allowed inside the store at one time. A parent with a couple of small children will be considered one customer.  An elderly shopper with a caregiver, will be considered one customer, as they will be moving through the store together.

  • Donations are being quarantined for at least 72 hours.

  • All upholstered furniture and bedding (pillows, stuffed animals, etc) are being treated per Virginia Department of Health guidelines.

To ensure that Goodwill will be ready to provide free workforce development services and help people reclaim their lives, we are accepting donations from 11 a.m. to 6 p.m. daily. To find a location near you, click here.

During the COVID-19 pandemic, as our retail stores remained closed, the principle source of revenue to fund our mission-driven services has halted.  At the same time, the demand for our services will be greater than ever before. Goodwill provides job-readiness skills to individuals in Central and Coastal Virginia through a variety of programs designed to make individuals more career-ready. With many facing unemployment in our state, Goodwill’s programs can be a useful tool for anyone seeking employment post-pandemic.

Goodwill encourages you to give from the comfort of your home by visiting the website at During the COVID-19 pandemic, Goodwill needs your help now more than ever. Your financial donations are not only tax-deductible but are a critical part of helping Goodwill continue our mission to change lives.

Copyright 2020 Womack Publishing

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